Latest Updates

We're thrilled to announce a groundbreaking advancement in our routing technology: AI-powered route optimization that's transforming how NEMT providers serve their communities.

Our new AI routing system leverages machine learning algorithms trained on millions of real-world NEMT trips to predict and optimize routes with unprecedented accuracy. The system considers multiple factors including:

• Real-time traffic patterns

• Historical trip data

• Patient preferences and requirements

• Vehicle capabilities and availability

• Driver schedules and locations

Early results from our beta testing have been remarkable:

• 30% reduction in average trip duration

• 25% decrease in fuel consumption

• 40% improvement in on-time arrivals

• 35% increase in patient satisfaction scores

The AI system continuously learns and adapts to your specific operation, becoming more efficient over time. It can predict potential delays before they occur and automatically adjust routes to ensure patients arrive at their appointments on time.

"This is a game-changer for our operation," says Sarah Johnson, Operations Director at CareRide NEMT. "We've seen a significant improvement in our efficiency metrics, and our patients are happier than ever with the service."

The new routing system is now available to all Professional and Enterprise plan subscribers. Starter plan users can upgrade to access these advanced features.

To learn more about implementing AI-powered routing in your operation, contact our sales team or schedule a demo.

Roundabout is proud to announce comprehensive integration with major Medicaid brokers, revolutionizing how NEMT providers manage Medicaid transportation.

Our new integration platform connects seamlessly with:

• LogistiCare

• ModivCare

• Regional MCOs

• State Medicaid systems

This integration brings unprecedented automation to Medicaid trip management:

• Real-time trip authorization

• Automated eligibility verification

• Instant claim submission

• Direct payment processing

• Compliance documentation

The system automatically syncs with broker portals, eliminating double-entry and reducing administrative overhead. Providers can now:

• Accept trips directly from broker portals

• Submit claims with a single click

• Track payment status in real-time

• Generate compliance reports automatically

"The integration has transformed our Medicaid operations," reports Michael Chen, CEO of MetroCare Transport. "We've reduced our administrative costs by 40% and improved our payment cycle from 45 days to just 7 days."

The integration is available now to all Enterprise plan subscribers, with Professional plan access coming in Q1 2025.

For implementation details and pricing, please contact our integration team.

Roundabout has implemented comprehensive HIPAA compliance features, setting a new standard for patient data protection in the NEMT industry.

Our enhanced security measures include:

• End-to-end encryption for all patient data

• Secure cloud storage with military-grade encryption

• Automated audit trails for all data access

• Role-based access controls

• Regular security assessments

• HIPAA-compliant communication tools

The new compliance features ensure:

• Complete patient data protection

• Regulatory compliance documentation

• Secure communication channels

• Automated compliance reporting

• Regular security updates

"Roundabout's HIPAA compliance features have simplified our compliance management significantly," says Dr. Emily Rodriguez, Compliance Officer at HealthRide Services. "The automated audit trails and documentation have made our annual HIPAA audits much more straightforward."

All Roundabout plans now include basic HIPAA compliance features, with advanced features available on Professional and Enterprise plans.

For a detailed security assessment of your operation, contact our compliance team.