About Roundabout
Reimagining Non-Emergency Medical Transportation by creating a unified platform that connects all stakeholders in the industry.
Our Vision
We believe that transportation to healthcare should be seamless, transparent, and efficient for everyone involved.
The Problem We're Solving
The current NEMT ecosystem is fragmented, with disconnected systems for members, providers, brokers, and drivers. This fragmentation leads to inefficiencies, communication gaps, and ultimately, a suboptimal experience for patients who need reliable transportation to medical appointments.
Our Approach
Interconnected Ecosystem
We've built Roundabout with interconnectivity at its core. Our platform ensures that all stakeholders can see the information they need in real-time, creating transparency and trust throughout the system.
User-Centric Design
Each user type has a tailored experience designed specifically for their needs, while maintaining connections to other parts of the ecosystem. This approach ensures efficient workflows for everyone.
Simplified Processes
From ride arrangement to payment processing and claims verification, we've streamlined every aspect of NEMT to reduce administrative burden and focus on what matters most: patient care.
Safety & Efficiency
Our platform prioritizes safety through real-time tracking, driver verification, and transparent communication. Meanwhile, our efficiency tools reduce wait times and optimize routes for all parties.
Platform Features
For Members
- Complete visibility into assigned providers and upcoming rides
- Easy ride scheduling and status tracking
- Real-time driver information and location tracking
- Streamlined eligibility verification process
For Providers
- Comprehensive member management system
- Driver assignment and schedule optimization tools
- Automated billing and payment processing
- Analytics dashboard for service performance monitoring
For Brokers
- Verification tools with direct connections to health insurance companies
- Provider management and performance tracking
- State compliance and reporting automation
- Medicaid/Medicare system integration
For Drivers
- Route optimization and real-time navigation
- Member information and special requirements access
- Digital documentation and proof of service
- Automated payment processing
Technical Integrations
Verification APIs
Our platform integrates directly with:
- Health insurance company databases
- Medicaid and Medicare systems
- State brokerage verification systems
Payment Processing
We've built a comprehensive payment system with:
- Direct integration with insurance billing processes
- Automated claims processing
- Complete payment tracking for all parties